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Vivit Service Management SIG Newsletter June 2011
Posted by Unknown
Friday, June 03, 2011 05:18

Dear member,

Welcome to the Vivit HP SM SIG newsletter

We have a few updates for you


The SIG is expanding!

The decision has been taken to expand the SIG so it covers not only HP Service Manager, but all the components of the HP Service Management Center. In addition to Service Manager, that includes:

- HP Asset Manager

- Application Integration Software: HP Connect-It

- HP Discovery and Dependency Mapping Inventory (DDMI)

- HP Release Control

- HP Universal CMDB



HP Discover 2011 is taking place in Las Vegas, NV between June 6th and June 10th.

You can learn more about the event on the official site. There is a significant registration discount for Vivit members, reducing the price to $1,495 from $1,795. Find out more on the Vivit website.

There will, of course, be a sizeable Vivit presence at the show, and we hope to see you there. The Vivit booth will be in the DISCOVER ZONE community lounge - stop on by and say hello!


Vivit annual meeting and local chapter/SIG roundtables at HP Discover

The Vivit annual meeting will take place at HP Discover and will also involve roundtable sessions with local chapters and special interest groups. We'll be taking part, so come on down:

Wednesday, June 8, 2011
The Venetian/Palazzo Congress Center Las Vegas
Level 2: Bassano 2801 & 2802

Reserve your seat today.


Vivit HP Service Manager Training sessions at HP Discover

There are various Service Manager-related, Vivit-sponsored training sessions at HP Discover.

They are all listed here, but the sessions of interest are:

- Advanced uCMDB Management and extension processes

- HP Service Manager v9.2 Implementation Best Practices

- A practical approach  to operational reporting from HP Service Manager


Service Manager and Asset Manager breakout sessions at HP Discover

There are several breakout sessions at HP Discover looking at either Service Manager or Asset Manager. They are:


Transforming data into information: HP Project and Portfolio Management Cente...


A G-r-r-e-at! transformation: Kellogg Company's global service desk consolida...


Apollo Group: implementing HP Service Manager Service Catalog and Request Ma...


Boston College: achieving results with Service Manager 9.21 and Service Catalog


CVS: HP Service Manager 9.2 delivers value within 6 weeks using out-of-box best practices


HP Service Manager new release details, roadmap, and demo


Horizon BCBS of New Jersey: synergy from integrating HP Service Request Catal...


How Independence Blue Cross (IBC) implemented an Operational Control Center u...


Meet the HP Service Manager developers


Mentor Graphics: realizing the value of HP Service Manager in a global mid-si...


NSC: Integrating HP Service Manager and HP Project and Portfolio Management C...


Sasktel: Test Automation supporting Application Lifecycle Management for HP ...


US Department of Treasury (BPD): meeting audit and security requirements with...


Wizard tailoring and flexibility in HP Service Manager


BCBS of Florida: Service Asset and Configuration Management for virtual envir...


HP Asset Manager and DDMI new release details, roadmap, and demo


Horizon BCBS of New Jersey: synergy from integrating HP Service Request Catal...


UNUM: achieving business outcomes using HP Asset Manager


US Department of Treasury (BPD): meeting audit and security requirements with...


Valero: quick ROI (and implementation of software asset management) using HP ...

To see further details, search for individual sessions by session number in the HP Discover session catalog.


Thank you for participating!

Membership of the SIG has recently topped 660 and recent webinars have attracted 200+ attendees! We really appreciate everyone's involvement.

If you haven't yet attended a webinar, remember that they always include time set aside for your questions, and if you can't attend, you can catch up by listening to recorded webinars on the Vivit website.

Recent examples include:

- HP SM performance tuning.

- To uCMDB or not.



Floris Verschoor, Martijn Stuiver & Mary Kay Petersen

Chapter Leaders



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