Americas Volunteer

Melissa Jacobson
Digital Marketing & Public Relations Strategist
Orasi Software, Inc.
Vivit Atlanta Chapter

Melissa Jacobson is a co-leader of the Vivit Atlanta Chapter and a member of the Vivit Membership Committee. She is currently a Digital Marketing & Public Relations Strategist at Orasi Software, Inc. and driving corporate involvement with Vivit. Melissa graduated from the University of Alabama and majored in communication studies with a a double minor in journalism and computer science.

EMEA Volunteer

Mark Laird
Group Technical Architect
Steria Ltd.
Business Service Management SIG

Mark currently works for Steria as the Group Technical Architect across the Infrastructure Management Service Line. He started in IT in 1988 as a Junior Mainframe Capacity Planner working for Thorn EMI Software. Since then, Mark has had a variety of technical and managerial roles but is always working for a Managed Services organization.

He is an effective communicator, and for the last 10 years has been key to rolling out HP Software within Steria both with the United Kingdom and throughout the European organization. This rollout has included HP Business Service Manager for dashboard, HP Operations Manager and HP Sitescope for the monitoring and HP Network Node Manager and HP Network Automation for Network Management.

Mark regularly presents at HP events showcasing what Steria is doing with HP Software for itself and its customers. He is also a member of the HP Customer Advisory Board for Business Service Management.

Mark serves the HP Software community as a leader for the Vivit Business Service Management Special Interest Group (BSM SIG).