John Bom
Utrecht - Product Manager
Netherlands Chapter
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John Bom is currently a Product Manager at Utrecht in the Netherlands. His experience includes ITIL process implementation, Incident-, Problem- Change Manager, ITIL Service Manager, Project Manager, Project Manager implementation and support of Service Management tooling (eg. HP OpenView Service Desk), Implementation and support of HP OpenView Service Desk and Implementation and support of HP Service Manager. John's specialties include: ITIL, Incident Management, Problem Management, Change Management, Configuration Management, HP OpenView Service Desk and HP Service Manager. He serves the HP Software community as a Chapter Leader for the Netherlands.

Todd DeCapua
Shunra - VP of
Worldwide Consulting
Mobile SIG
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&
DevOps SIG
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Todd DeCapua, VP of Worldwide Consulting for Shunra, is one of the tech industry's most respected thought leaders on Application Performance Engineering and a renowned speaker, author and visionary.

Todd's IT & QA background encompasses nearly all industries and over 70 organizations with extensive consulting experience. Before joining Shunra in 2010, he held senior leadership roles both within IT Development and IT Infrastructure at ING DIRECT, the largest internet bank in the United States -- providing him a uniquely authoritative view of the global business impact of the new best-practice models for performance engineering.

His expertise includes application development, global project management, partnership strategy, collaborative methods like Agile Scrum, infrastructure architecture, business continuity and disaster recovery. His role at Shunra is to drive professional services, training/education and partnership programs for nearly 2000 worldwide customers deploying applications in WAN, Web, Mobile and Cloud environments.

In 2009, he was invited to sit on the Customer Advisory Board for LoadRunner & Performance Center. He was named 2010 HP Software Universe "Best & Brightest" and 2010 Vivit Worldwide Leader of the Year. He is also a certified ScrumMaster, Scrum Practitioner, and Six Sigma Green Belt; and is also accredited with an MBA, Concentration in Finance.

Todd volunteers his time as a Vivit Chapter Leader for Delaware as well as a Leader for the DevOps and Mobile Special Interest Groups.

Kelly Harrington
Pacific Life - Director of QA & Technology Services
Nebraska Chapter
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Kelly Harington currently works for Pacific Life as the Director of QA & Technology Services in the Retirement Solutions Division. She serves the HP Software community as a Vivit Chapter Leader in Nebraska.

Kelly has thirty-one years of progressive Administrative, Information Technology and Client Services/Relationship experience. She has accountability as a senior management leader responsible for successful delivery and support of strategic initiatives and talent management with extensive experience in: Personnel and Resource management, Project management, Business development, Client Relationship management, Quality assurance and software testing management, Engineering/Design of Configuration, Conversion strategies, Implementation/Release/Change management, Information Security, Disaster Recovery and Business Continuity Planning and Process Re-Engineering (DMAIC – Six Sigma Orientation). She has experience with Systems/software development, client relationship management to industries such as Financial Services, Insurance – multiple lines, Banking/Credit card issuance, State Government Application systems, Credit Collections and various business/technical architectures on multiple software and hardware platforms. Kelly's education and formal recognitions includeBellevue University – Bellevue, NE (2007 - 2010), B.A. Leadership – Summa Cum Laude, Certified Network Administrator - Novell (C.N.A.) Coursework (1997), Southeast Community College, Lincoln, NE (1985-1988), A.A. Microcomputer Technology/Application Programming, Northwest Missouri State University, Maryville, MO (1978 - 1980), Library Science/Liberal Arts major, NE Resident Agent License (Life, Annuity, Sickness, AD&D), CPIW Designation (Certified Professional Insurance Woman) via NAIW (National Assoc. of Insurance Women, a national organization that advocates women in the insurance/financial services industry). Kelly held all board and officer positions for LIWL (Life Insurance Women of Lincoln), a local affiliate of NAIW and held a regional board member position on behalf of NAIW for the Midwest region.

In addition, Kelly is published in national trade periodicals: Today's Insurance Woman, Life and Health Insurance Sales, and company periodical The Bisonian Life (1992). She is a patented Inventor (1996). She is married with one son who presently lives in Moscow, Russia. Her hobbies include reading, biking, gardening, music, dogs, travel – and hopefully grandchildren someday!

Stephanie Grant Middlebrooks
Walmart - QA Manager
Arkansas Chapter
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Stephanie has 16+ years of Quality Assurance experience. During her career, Stephanie has played many roles from Engineer to Management. Her background includes finance, telecommunications, healthcare, and hospitality industries where she specialized in ecommerce applications. Currently, Stephanie is employed at Walmart as a QA Manager for the ecommerce division. Her passion lies in ecommerce, process and people. Stephanie serves the HP Software community as a Vivit Chapter Leader in Arkansas.

Paul Peissner
Collabnet - Director of
Business Development
DevOps SIG
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Laura Walker 
Stratacom - Director of Business Development
Southern California Chapter
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Laura Walker is the Director of Business Development for StrataCom and serves the HP Software community as a leader focusing on ITSM for the Chicago, Colorado, Texas, Kansas City and Southern California Chapters of Vivit. Laura's career has focused on the ITSM industry for the past ten years working for HP ITSM partner StrataCom. In addition to her volunteer efforts with Vivit, Laura has been very active in both itSMF and HDI organizations, helping to organize, sponsor, and facilitate events. Laura was elected by Vivit as the Leader of the Year for the Americas region in 2011. Laura has been instrumental in making Vivit user group sessions available virtually to those who reside elsewhere or are unable to attend in person. Laura joined Vivit with an altruistic spirit to accomplish her goal of uniting the HP ITSM community through networking opportunities and bringing more and better information to HP Service Manager clients around the country.

Patrick Wolf
PMSoft Partners - CEO
Configuration Mangement System Special Interest Group

Patrick Wolf has thirteen years of experience with a variety of technical and functional roles within the software industry. He is the co-founder and CEO of PMSoft Partners, an independent software vendor and HP Gold Business Partner. PMSoft Partners specializes in sharing service models for Service Management and Cloud Services Orchestration projects.

Prior to founding PMSoft Partners, Patrick was Sr. Director Product Management for ASG Software. He was responsible for any product management, sales enablement and press and analysts relations for ASG's Service Management and Cloud Service Orchestration solutions.

Before joining ASG, Patrick worked for BMC Software and Perform SA in roles ranging from product engineer, project manager and product manager. He specially managed specifications for BMC Atrium Dependency Mapping Solution from the ground up and was instrumental in the enablement of BMC's Atrium CMDB ecosystem. Patrick serves the HP Software community as a Leader and founder of the Vivit Configuration Management System Special Interest Group.