For those of you that are new to Vivit, you may not have heard about the Vivit Advanced HP Software Implementation Training that will be available at HP DISCOVER Vienna in November. This is the first year that Vivit will be offering the Training at the EMEA conference, and we are very excited about this opportunity for our members. The Vivit Advanced Training began in the US in 2007 and has since been an ideal opportunity for end users to gain valuable training on current topics. These much-demanded and highly ranked classes are four-hour deep dive implementation and integration tutorials from Vivit members who are consultants and vendors in the HP Software space. The classes start where most others leave off and provide real-world implementation experiences and examples from practitioners who are in the field solving business problems with HP Software tools every day.

Following is the course listing. You can register for these courses in conjunction with your HP DISCOVER registration account. Simply add a course as a registration item. The cost per training course is 300€. If you have questions, email me at christopher_scharer@vivit-worldwide.org

1. Deep Dive into HP ALM 11
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructor: Olli Laiho, Senior QA Consultant and HP ALM expert, Assure

After participating in this Deep Dive training, you'll know what it takes to gain full benefit of the new features in ALM 11, including e.g. Project Planning & Tracking and HP Sprinter. The course also includes many overall best practices of using and maintaining HP ALM. The training is based on extensive experience in deploying HP ALM and teaches how to successfully implement HP ALM while avoiding pitfalls.

The course is suitable for both HP Quality Center and HP ALM users.

Course level: Intermediate to Advanced

Prerequisites: Participants should have at least ½ year of experience in using HP Quality Center or HP ALM.

Target Group: Test Managers, Software Quality Engineers, QA Managers, Tool Specialists, QC Administrators

2. Deep Dive on Application Performance Engineering with Shunra Software
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructors: Mark Tomlinson, Senior Performance Engineering Consultant, and Matthew Brady, Senior Performance Engineering Consultant, Shunra Software

Take your performance testing skills to the next level! This deep dive session helps testing engineers learn a structured and repeatable approach to application performance engineering using a combination of several products from HP and Shunra Software. The Shunra Application Performance Engineering framework is a common-sense arrangement of practices, processes and deliverables that help to organize the performance engineering activities into a more comprehensive and efficient program. You'll learn how to enhance the planning of your performance tests by first discovering the real-world conditions of the end-user environment, leveraging information from production monitoring. You'll learn how to effectively incorporate real-world conditions into your testing labs or staging environment. Then we'll spend time digging into the workings of a real application and infrastructure, analyzing the performance issues and limitations. At the end, we'll help you learn how to bring all the raw data together and produce a business case for solving and improving the performance of your application and validate the remediation of the real performance issues.

Specific skills acquired will include:

• Introduction to a repeatable framework for Application Performance Engineering
• How to enhance performance test planning with data collected from and about the real world of the end-user. How to include more than just the basic business flows or SLAs.
• How to recreate the real world in your testing lab – with various solutions from HP and Shunra combined
• Single User performance testing and diagnostics – looking into application behaviors, resource abuses, application scoring
• Multi-user performance testing – how to repeat the real-world load of multiple users consuming resources from the application systems and the infrastructure
• Steps for Application Performance Analysis and how to correlate the information from multiple sources into actionable format for decision-making
• Hands-on exercises for analysis and cost justifications for performance optimization or remediation

The course is suitable for users of HP products related to performance testing, monitoring, analysis and diagnostics.

Course level: Intermediate to Advanced

Prerequisites: Participants should have at least 1 year of experience in using HP LoadRunner and/or HP Diagnostics. Knowledge of Shunra products and solutions is not mandatory.

Target Group: Performance Engineers, Performance Testers, System Administrators, Network Administrators, System Analysts and Managers, Performance Management Specialists, Tool Specialists

3. A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructors: Richard Verburg, Technical Consultant, and David Van Heusden, Product Manager, Westbury

Attend this class and learn about the reporting options from HP Service Manager and gain practical insight into how you can access data from HP Service Manager.

Specific topics will include:

• Why ITSM reporting? Understanding the importance of reporting from HP Service Manager and the need for an iterative approach
• Steps involved in the reporting process: from requirements gathering to the distribution of completed reports
• Which reporting options are available from HP Service Manager? From dashboards within HP Service Manager to generic reporting technologies to point solutions
• Where does HP Service Manager store the data you need and how can you access this data?
• Dealing with some of the tougher data challenges from HP Service Manager: array fields (e.g. clocks, journals), CLOBS, BLOBS
• Hands-on exercises for defining, building and running reports
• Reviewing reports and understanding how and where to zoom in for added value

Target Group: HP Service Manager users

4. Advanced uCMDB Management and Extension Processes
Time: Monday, 28 November 13:00-17:00
Location: Courtyard Vienna Messe
Instructor: Chaim Amar, CEO, and Daniel Klevansky, CTO, UniViews

As uCMDB and BSM evolve and integrate, there is a growing need for easier, more generic integration and data management capabilities. Come for a refresh on the concepts of uCMDB and CMS in HP, specifically the architecture of the new uCMDB. Through the use of the generic DB adapter and the new uCMDB integration studio, we will demonstrate the process of customizing a discovery adapter, manipulating integrations and managing the process of CMDB population. Learn how to extend the out-of-the-box discovery capabilities and add new classes. Explore the new interface highlights and see previews of uCMDB management processes.

Target Group: uCMDB users

I look forward to seeing you in Vienna at the Vivit Advanced Training classes. And if you are interested, following is a list of our past course offerings:

• Test Director, QTP Winrunner, Business Process Testing, Center Management
• HP Change Manager Best Practices (CCM)
• HP Radia x86 End User Computing management.
• HP Service Center Implementation
• BAC OVOW Integration
• OVOU Best Practices

• HP Operations Orchestrator: Implementation and Integration Strategies.
• HP Quality Center/QTP: Enhancing Integration Using API Technology
• HP Service Manager 7: Leveraging the Web Service Architecture for Secure, Reliable, Real Time Application Integration.
• HP Service Manager 7: Advanced Tailoring, Concepts, and Best Practices.

• Leveraging Web services architectures for secure, reliable, real-time application integrations (Monday Afternoon)
• HP Service Manager advanced tailoring concepts and best practices
• Run-Book Automation - What is it? What are the use cases? Is this just for the help desk? I heard it can be used for integrations?
• Network Node Manager 8i implementation best practices
• Advanced Sitescope VuGen scripting
• HP Network Automation hints, tips, and implementation best practices
• A practical approach to operational reporting from HP Service Manager / HP Service Center
• Best practices for Customizing AlarmPoint Integrations with HP Operations Manager and Network Node Manager

• Network Node Manager 9i Implementation Best Practices
• HP Operations Orchestrator: Implementation and Integration Strategies.
• Advanced uCMDB Management and Extension Processes
• HP Service Manager v9.2 Implementation Best Practices
• HP BAC for Siebel : BPM, RUM, SiteScope Monitoring Solutions for Siebel and Advanced VuGen Scripting
• HP NNM 7.x to HP NNMi 9 Migration path and Implementation Best Practices
• A Practical Approach to Operational Reporting from HP Service Manager / HP Service Center
• Best Practices for Customizing AlarmPoint Integrations with HP Operations Manager and Network Node Manager

Sincerely,

Christopher J. Scharer

Director (Education Chair)